You’re the person everyone feels comfortable going to for help. From small hiccups to disasters, you give employees a voice to speak up about things like cyber threats, customer complaints, injuries, illnesses, fraud, policy violations, and so much more. But reporting is only the beginning. You’re tasked with making sure incidents get resolved by the right people in the right amount of time. From there, you’ve got to pick up on trends and fill gaps in current procedures. All of this can be connected and streamlined with LogicManager’s incident management software.
Without an incident management system, reporting, responding, remediating, and preventing issues can be ineffective and time consuming.