“The product was customized to exactly what we needed. The implementation went as designed and planned. The LogicManager team, business development managers, analysts, support staff, have been extremely responsive and attentive to all our needs.”
LogicManager customers from companies like DentaQuest, Rutgers University, Apple Federal Credit Union, and Toronto Airports Authority, describe their experience with LogicManager’s software platform. Each company uses the LogicManager platform to perform different tasks, including IT, ERM, GRC, Vendor Risk Management, Compliance, Business Continuity, and more!
To assist organizations in maturing their ERM or GRC processes, LogicManager provides a dedicated advisory analyst as an auxiliary team member for the lifetime of your subscription to our service.
We back up our approach with a continual 90-day satisfaction guarantee that’s provided to every customer, tying our success as a vendor directly to the success of our users and their programs. Learn about our free, unlimited risk management consulting included for the lifetime of every LogicManager subscription. We are proud to be recognized by many third party analysts for our customer satisfaction, including:
LogicManager’s unparalleled focus on customer usability and success is reflected in its perfect score (5.0 out of a potential 5.0 points) in “Customer Feedback,” as well as the second-highest score in “Product Vision and Strategy” in the 2016 Forrester Wave™ report.
– The Forrester Wave™: Governance, Risk, And Compliance Platforms, Q1 2016
“The flexibility and user-friendliness of its software keeps LogicManager ahead of the competition… This is reflected in the company’s exceptional customer satisfaction rate, which is one of the highest in the industry.”
– CIO REVIEW: The 20 Most Promising Compliance Tech Solution Providers
Explore Our Content
We pride ourselves on sharing ERM expertise. From best-practice articles to risk assessment templates, LogicManager’s free educational resources are carried into our software features, pre-built, content and GRC plugins.
See our Software
We believe in live demonstrations with our experienced team members. With a software designed to bring you efficiency, LogicManager provides personalized sessions to ensure you get the maximum value for your time.
More LogicManager Success Stories:
“I like the versatility of LogicManager as a risk management tool. The support that I receive is the best I have experienced. I still have much to learn but I am confident that I will be able to use LogicManager more effectively as I gain working experience.”
“Service is #1! Knowledgeable, professional, helpful and responsive Advisory Analyst! Still getting used to the program but like that you solicit input from users and that upgrades are continual. Keep up the great work!”
“The tool is easy to use and understand and the reporting options provide a lot of flexibility. Most of all the excellent customer service and support of the LogicManager team.”
“Our Advisory Analyst has done an outstanding job helping us integrate our work flows into the tool!”
“The support is incredible and the product is easy to use. LogicManager helped catapult our ERM efforts. The reports are an excellent tool for identifying opportunities for improvement! Their analysts and their library of resources are phenomenal!”
“Excellent system, with great attention to detail, functionally rich and extensive reporting capabilities.”
— Risk Advisor, Credit Union Sector
“Very good system with excellent customer service delivered by a professional and accommodating team.”
— Head of Risk & Compliance, Credit Union Sector
“LogicManager is cost-effective, is very flexible so it can be used for many risk management tasks, and the support is fantastic!”
“Your customer service is always above and beyond. Fantastic product with a team that always delivers on its commitments.”
“What I’ve seen so far is great and the customer support is outstanding! I like the fact that the system is constantly being improved and the updates are shared with the users.”
“The support, ease of its use, functionality and integration. GREAT product!”
“Our Analysts are great! They have been helpful throughout the entire process.”
I am very impressed with the constant improvements being implemented by LogicManager which are based on customer input.
“If corporate investigations, for example, discovers through due diligence review that the company has had a data breach for example, we can quickly… show different business units the risk that their vendor poses”
“You can really multitask, you can sort of do a couple of vendors and quickly zip through another vendor and… compare them and say how does this one compare to that.”
“We’re able to work quickly and we’re able to trust the data and we’re able support each other using the tool regardless of our expertise in each field in GRC.”
“With your help we have completed an ERM Phase 1 project and have identified our risks, mapped them and have identified the risk mitigation associated with each. Business units and the PMO are responsible for their individual risk mitigation. Now looking at ERM Phase II and it is helping us define our objectives for this phase.”
— Risk Manager, Insurance
“Like many companies our size, our Enterprise Risk Management process grew to a point where we could not manage it with our own home-grown tools. We selected LogicManager because they were willing to take the time to understand our company’s needs from the perspective of an Enterprise Risk Manager and thus develop a next generation tool created by risk managers for risk managers.”
— Director of Risk Management, Blue Cross and Blue Shield
“This is a very helpful exercise that just by ‘asking the right questions’ leads the participant to important insights.”
— Senior Manager, It Compliance & Control, Manufacturing
“It was a commitment that we made to the audit committee to get SOX up and running in a very short time frame and LogicManager was able to help us do that and it was a successful implementation. We saw almost immediate benefit from it.”
— Dana Mynsberge, Manager, Corporate Audit, First Marblehead Corporation
“We continue to be amazed at the depth of functionality that this web–based solution provides. The implementation and mentoring support is excellent”
— Paula Calabrese, Director, Intellectual Property & Strategy, Casella Waste Systems
“We utilized ERM as a one-time snap shot of risks and events to develop a mitigation or transfer of risk plan. Your solution helped us to evolve our ERM as an ongoing integrated process.
— Treasurer, Insurance
“I am impressed with the ERM software-as-a-service platform from LogicManager. I am completely satisfied with the support and mentoring that has been provided.”
— Gary Kruse, AVP Network Security Administrator, Bank of Stockton
“In larger organizations, there is considerable “risk silo creation” and different progress in each. You helped us consider a common framework across our silos (eg Operational Risk, Digital Security, Crisis & Continuity Management, General Security etc).”
— Business Continuity SME, Oil & Gas
“When we did the information risk assessment, we included Gramm-Leach-Bliley, Mass Data Privacy, FFIEC. It allowed us not only to do all 3 assessments, but it allowed us to do it in a matter of weeks.”
— Elie Abouzeid, Director, Information Security, First Marblehead Corporation
“I have found the assessment and the guidelines are very useful as they not only indicated the maturity, they also provided a framework for further maturing ERM in our companies.”
— Principal Risk Specialist, Telecommunications
“It has to be something, in my view, that really moves your organization forward and not just your department; so not just compliance, not just information security, not just GRC if you’re structured that way, but something that really is going to be able to enable you to share information, communicate company-wide.”
— Bill Baumer, Managing Director, Chief Risk Officer, First Marblehead Corporation
“LogicManager is a real ERM software and not a myopic tactical Band-Aid solution. It is simple to use but yet powerful supporting ERM users at various maturity levels. It provides a great library and wizard to help starting your ERM Program. It is powerful and flexible to grow with you. I am excited in continuing to build our ERM capabilities with LogicManager for years to come.”
— Assumpta Rapoza, Director – Enterprise Risk Management, Hawaii Medical Service Association, Blue Cross Blue Shield of Hawaii
“LogicManager helped us formulate our ERM methodology because it has the best practices built-in with the infrastructure to support them. With LogicManager, we are bringing sophisticated risk assessment out of the back office and enabling front–line managers to better analyze and respond to business risks.”