When you request additional information or register for services, LogicManager will ask you to provide basic contact information.
LogicManager uses common Internet technologies, such as cookies and Web beacons, to keep track of interactions with LogicManager’s websites and emails.
Use of Information
LogicManager uses information collected to provide you with the services you request. LogicManager may use information collected to provide you with additional information about LogicManager’s services, promotions, and events. LogicManager may use information collected to improve LogicManager’s websites and services. LogicManager does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.
Customers of LogicManager use LogicManager’s services to host data and information (“Customer Data”). LogicManager will not review, share, distribute, or reference any such Customer Data except as provided in LogicManager Master Subscription Agreement. Individual records of Customer Data may be viewed or accessed only for the purpose of resolving a problem, support issues, or suspected violation of LogicManager Master Subscription Agreement, or as may be required by law.
Where we process personal information in connection with the provision of our software solutions to our customers, we only collect, process and store personal information to support and provide those solutions. You should refer to the agreements governing your use of those solutions with such enterprises to find out more about how your data is being used by them.
Every marketing email from LogicManager contains instructions on how to opt out of receiving further marketing emails from LogicManager.
US-EU Privacy Shield
In compliance with the Privacy Shield Principles, LogicManager commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact LogicManager at: firstname.lastname@example.org. We will respond to any complaints as soon as possible and within 45 days.
LogicManager has further committed to refer unresolved Privacy Shield complaints to International Centre for Dispute Resolution – American Arbitration Association (ICDR-AAA), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.icdr.org/privacyshield for more information or to file a complaint. The services of ICDR-AAA are provided at no cost to you.
Please note that if your complaint is not resolved through these channels, in certain limited circumstances, a binding arbitration option may be available provided that you have taken the following steps: (1) raised your compliant directly to us using the contact details above and provided us the opportunity to resolve the issue; and (2) raised the issue through the relevant data protection authority and allowed the U.S Department of Commerce an opportunity to resolve the complaint at no cost to you. For further information on your option to select binding arbitration see Annex I of the Privacy Shield Principles located at: https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
You have the right to access the personal data we collect about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the Privacy Shield. These access rights may not apply in some cases, including where we must comply with legal requirements or if providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access.
If you would like to request access to, correction, or deletion of your personal data, you can submit a written request using the contact information provided above. We may request specific information from you in order to confirm your identity. In some circumstances, we may charge a reasonable fee for access to your information.
Liability for Onward Transfer
LogicManager is required to take certain steps when transferring personal data received from the European Union to third parties (such as including contractual provisions in our third party contracts which require them to provide the same level of protection the Privacy Shield requires and limiting their use of the data to the specified services provided on our behalf).
We take reasonable and appropriate steps to ensure that third parties process personal data in accordance with our Privacy Shield obligations and to stop and remediate any unauthorised processing.
Under certain circumstances, we may remain liable for the acts of third parties who perform services on our behalf in connection with their handling of personal data that we transfer to them (including where we transfer personal data to them pursuant to the Privacy Shield).
We reserve the right to access and disclose your information when we believe in good faith that such disclosure is necessary to: (a) enforce legal rights and comply with the law; (b) comply with an order from a government entity or other competent authority, (c) prevent or address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage; (d) protect our rights, prevent fraud and/or comply with judicial proceeding, court order, or legal process served on LogicManager.
LogicManager is subject to the investigatory and enforcement powers of the Federal Trade Commission in the case of any failure to comply with the Privacy Shield.
Questions or Additional Information
If you have questions or wish to obtain additional information, please send an e-mail to email@example.com. You can also reach us by mail at:
5-11 Drydock Ave., Suite 2080
Boston, MA 02210
Copyright © 2018 by LogicManager, Inc. All rights reserved.