Traditional sales typically rely on cold calling, which results in inefficient sales cycles and a 10x higher churn rate than inbound sales. That means 10x the amount of customers are unhappy. And they will voice it! Companies must shift their approach to become more customer-focused.
Customer Advocacy is a business model based on customer satisfaction. At LogicManager, we are committed to creating a company culture that is supported by customer-driven sales, support, development, services, marketing, and recruiting.
We live in a see-through economy, a fast-paced age where the increasing adoption of social media and advanced technologies are empowering customers to share their experiences and expectations of the companies they do business with. In this see-through economy, consumers are truly empowered to speak out about what they expect from the companies they choose to support, recommend, and trust.