Professional

Onboarding

Who You Are

You’re goal-oriented and need a solution that can grow with you. There might be a few immediate solution areas that you’d like to address, but you also have long-term aspirations of a fully integrated risk management solution. With the Professional package, as your needs mature, so will the support that’s available to you.

What to Expect

Onboarding

  • Guided onboarding of all Solution Packages for which you are licensed.

  • A dedicated Onboarding and Enablement Specialist to support you every step of the way.

  • Unlimited access to our online help center, LogicManager University, live chat services, and email support.

  • Access to our report and dashboard catalog.

  • Eight 1 hour long sessions to guide you through your onboarding taking a train-the-trainer approach.

Ongoing Support

  • A dedicated Customer Success Manager with experience in your industry and specific goals.

  • Unlimited access to our online help center, LogicManager University, live chat services, and email support.

  • Comprehensive business reviews to ensure your long-term success.