What is a Departmental Risk Assessment?
If completing a standard risk assessment involves analyzing the specifics of different risks faced by your entire organization, then a departmental risk assessment looks at the risks faced by each department within that organization. Consider it like an examination of individual trees within a forest, where each tree’s exposure to danger is the focus rather than threats posed to the entire ecosystem.
As a Risk Manager, these granular insights can help you determine upstream and downstream dependencies and discover the root cause of both departmental and systemic risks at your organization.
Just because you’re not involved in the day-to-day processes of a particular department at your organization, as a Risk professional, it’s your job to understand everything. That’s the only way you have a chance at preventing a future slip-up or disaster. Failure to do everything you can to keep your company, its stakeholders and customers out of harm’s way can lead to negligence charges.
Examples of Departmental Risks
Operational safety hazards, such as exposure to contagious illnesses like COVID-19, natural disasters, collapsed infrastructure and more.
- Customer service failures, including inadequate employee training, slow response times and silo’d communications.
- Legal threats, where new and changing regulations can pose severe financial and reputational damage to your business if you get caught by surprise.
- Sales obstacles, including inaccurate projections, lack of alignment with marketing messages and inadequate product knowledge.
- IT vulnerabilities, which can materialize into illegal use of data or full system failures.
Let’s say you do everything you can, but the evidence is scant, or even missing – now what? Your path to dismissing negligence claims becomes severely obstructed. Incidents that result from negligence not only harm the victims, but they can harm your company’s reputation and bottom line for years down the line.