Risk Event Management

Incident Risk Management Software to Protect Your Reputation

LogicManager’s Risk Event Management software empowers organizations to more effectively solve for risk events and incidents, such as customer complaints, cyber threats, fraud, policy violations, and much more. It is critical that events and incidents are not only documented, but are seen by the right stakeholders and addressed in the proper amount of time. Our risk-based approach will ensure that your organization is addressing and solving for incidents at a root-cause level and in order of criticality to your operations. Without an incident management system, reporting, responding, remediating, and preventing issues can be ineffective and time consuming.

  • Collect all the right information every time with a risk-based incident management system, perfectly configured with the forms and notifications you need.
  • Advance your incident management system with automated tasks, alerts, and reminders.
  • Identify rising trends by creating relationships between incidents and departments, vendors, or applications with our taxonomy technology.
  • Maintain your responsibilities with incident tracking software. Check the status of incident reports with easily accessible to-do lists and progress notifications.
  • Provide status updates to senior management with pre-built, highly configurable reports and dashboards.
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For additional value:

Why Logicmanager? – Users of LogicManager’s ERM software explain how they have benefited from our platform and expert advisory service.

Customer Success StoriesExplore How Companies Overcame Challenges With Our Risk Event Management Solution

Incident management at YMCA of Greater Boston

YMCA of Greater Boston: Case Study

Learn how the YMCA of Greater Boston used LogicManager to streamline over 400 incidents a year.

Winona Health

Winona Health: Case Study

Learn how Winona Health used LogicManager to integrate their enterprise risk management (ERM) and incident management programs in just 45 days, and won GRC 20/20’s GRC Value Award in Risk Management.

What Our Customers Are Saying...

“We’ve been able to create a centralized place to house multiple review processes that were previously handled via email. This has enabled tracking, reporting, and visibility to processes that wasn’t available before LogicManager. The Customer Support team has been amazing! Everyone I’ve interacted with has offered positive solutions and offered assistance.”
Compliance Change Management Specialist
Financial Services
“I have implemented LogicManager across four organizations and believe it to be the best product out there for ERM. The company listens to the feedback from end users and incorporates that into system enhancements and upgrades. The Advisory Analysts are like having an add to staff, as they assist in identifying and sharing ideas to address customer use cases.”
AVP - ICFR & Vendor Risk Manager
Financial Services
“The overall experience has been very positive. The implementation team has done a great job of walking us step by step through the set up process. The initial introduction to the software was overwhelming, but through careful guidance and instruction, the system has become much easier to navigate. Continued familiarity with the product is creating more confidence in using the system. The software allows you to centralize processes and create efficiencies throughout the organization. Once the processes are built out, they system allows you to automate reminders to ensure on-going compliance with federal regulatory requirements.”
SVP, Senior Compliance Manager

The LogicManager DifferenceA Holistic Approach to Risk Event Management

LogicManager Risk Management Platform Data Breach Response Policy Dashboard Reports

Business Decision InsightsFocus on What’s Important

Through our ERM software, we enable our customers to allocate more time to strategic risk management, reducing their involvement in tedious administrative activities like data cleansing and manipulation. Our solution enhances operational efficiency while uncovering the “unknown knowns” that risk managers may overlook, thus ensuring proactive identification and mitigation of risks.

Customer ExperienceStreamline Your Risk Management Program

Unlike other software that requires IT professional customization, our solution allows customers to control engagement through an end-user configuration. This approach enables faster time-to-value and allows organizations to evolve their programs over time, not to mention a quicker return on investment.

Business professionals high five over vendor management
Taking a risk-based approach to risk management

Risk-Based ApproachPrepare for Tomorrow’s Surprises Today

A risk-based approach is the key to effective governance, risk, and compliance. By adopting this methodology, organizations can prioritize their efforts across different departments, recognize potential hurdles and crucial interdependencies, and allocate resources appropriately. Embracing a risk-based mindset allows organizations to strategically allocate their resources to areas that hold the most value in terms of privacy protection and compliance.

Risk-Based Incident Management Ebook

Complimentary EbookHow to Take a Risk-Based Approach to Incident Management

This educational eBook will walk you through the tools you need for risk-based incident management that matures your current program from reporting, to remediation, all the way to prevention.

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CapabilitiesAn All-In-One Incident Risk Event Management Platform

Reporting & Dashboards

Deliver engaging and meaningful reports to the board and senior management with out-of-the-box heat maps, top risk summaries, risk control matrices, and custom dashboards.

Home Screen Customizations

House accurate and actionable data in one centralized platform that’s fully scalable to your organization’s specific needs.

Custom Profile & Visibility Rules

Dynamically track and document relevant details, all while restricting access to sensitive information.

Workflow Capability

Engage the right people in every step of your risk program with automated tasks, alerts, and reminders. Keep track of your risk management responsibilities with easily accessible to-do lists.

Event Management

Identify and track risk-related events to remediation.

Seamless System Connections

Our Integration Hub allows for seamless integration with over 500 popular third-party applications such as WorkDay, DocuSign, Office365, BitSight, RiskRecon, and accounts payable systems.

Frequently Asked QuestionsFoundations of Risk Event Management

Incident management refers to the process of identifying, responding to, and resolving incidents that disrupt normal business operations or pose a threat to an organization’s assets, systems, or data. Incidents can encompass a wide range of events, such as security breaches, IT system failures, natural disasters, workplace accidents, compliance violations, or any unexpected event that requires a coordinated response to mitigate its impact.

Incident risk management software is a specialized application or tool designed to help organizations identify, assess, and mitigate risks associated with various incidents that could disrupt normal business operations or pose a threat to the organization’s assets, systems, or data.

By using incident risk management software, organizations can proactively manage potential risks, respond effectively to incidents, and enhance their overall resilience to unexpected events. The software streamlines incident risk management processes, improves decision-making, and helps ensure a quick and appropriate response to incidents that could adversely impact the organization.

Event and incident management systems are essential for organizations as they enable early detection and response to potential risks and disruptions. By monitoring events in real-time, these systems proactively identify vulnerabilities and facilitate preventive measures. They streamline incident response processes, ensuring efficient resolution and minimizing the impact of incidents on operations and security. Additionally, event and incident management systems support compliance efforts by providing comprehensive documentation and data-driven decision-making. They enhance an organization’s overall security and resilience while optimizing resource allocation and fostering continuous improvement in risk management practices.

The key components of incident management are:

  • Incident Identification and Reporting: Promptly identify and report incidents through various means, such as monitoring systems and user reports.
  • Incident Categorization and Prioritization: Categorize and prioritize incidents based on their impact, severity, and urgency for efficient response allocation.
  • Immediate Response and Containment: Swiftly respond to contain incidents and prevent further damage or unauthorized access.
  • Investigation and Root Cause Analysis: Conduct thorough investigations to determine the root cause and scope of the incident.
  • Communication and Lessons Learned: Maintain effective communication with stakeholders and document lessons learned for continuous improvement.

Request a DemoLearn How LogicManager’s Risk Event Management Software Can Transform Your Enterprise Risk Management Program

Speak with one of our risk specialists today and discover how you can empower your organization to uphold their reputation, anticipate what’s ahead, and improve business performance through strong governance.

Businesswoman with ERM Software Dashboards

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