LogicManager’s customer support offering cited by clients as true differentiator.
February 20, 2018 | Boston, MA: LogicManager has been named a Leader in “The Forrester Wave™: Governance, Risk, and Compliance Platforms (GRC), Q1 2018” report by Forrester Research, Inc. The report, the most influential source of vendor reviews for corporate governance, risk management and compliance buyers worldwide, is based on a 23-criteria evaluation, briefings, demos, customer surveys, and interviews.
Forrester invited only 14 vendors to participate in its assessment of the GRC landscape. LogicManager is identified as a Leader, a designation only 6 other vendors received, based on current offering, strategy, and market presence. Criteria for selection and scoring include the vendors’ ability to support a wide range of GRC capabilities, requirements and use cases, as well as their customer support and relevance.
“LogicManager’s customers say that the true differentiator of the company’s offering is its customer support; customers are assigned two highly engaged analyst advisors at no additional cost. The platform boasts one of the most rapid average deployment times on the market,” the report states. “LogicManager’s rapid deployment and ongoing partnership with customers help the company take on the big players in the market.”
“We believe our highest possible scores in end-user experience and implementation and maintenance costs criteria underscore how we’re doing things differently in the GRC market, highlighting the scalability and robustness of the LogicManager platform, alongside our commitment to providing exceptional customer support,” says Steven Minsky, CEO of LogicManager. “We are deeply committed to empowering our customers to achieve real success with a risk-based approach to GRC.”
LogicManager is cited as a Leader with the highest possible criterion scores in GRC breadth and depth; end-user experience; regulatory change management; input/output, distribution, and communication; implementation and maintenance costs; document management; product version support and custom code; and financial resources to support strategy.
About LogicManager, Inc.
LogicManager believes performance is a result of effective risk management. LogicManager’s enterprise GRC software empowers organizations to uphold their reputation, anticipate what’s ahead, and improve business performance through strong governance. LogicManager is the market leader in governance, risk, and compliance (GRC) solutions.